By incorporating information technology into government and its departments, the system establishes a new "Internet + governmental service" model for communication and interaction between the public and governments, thereby enhancing satisfaction with government services.
Product Highlights
Intelligent Customer Service Assistance
Improve service interactivity and timeliness by introducing AI-powered customer service, which is 24/7 online available for questions answering, policy consultancy and process guidance.
Convenient Mobile Service
Create a mobile APP or mini program for government services to conduct business anytime and anywhere, breaking time and space constraints and improving service accessibility;
Transparent Process Monitoring
Enhance service transparency and credibility, and improve service quality by publishing the progress and results of government services and supporting online evaluation and feedback.
